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The Extraordinary Leader: Qualities, Competencies and Values
  • Thank you again for a great class. There was more enthusiastic participation in this class than any other government training class I have every attended in my 20 years as a career civil servant. I particularly appreciated the tone that you set and the trusting environment that you created by sharing so much of your own experience. The content was much more interesting than I expected, and your discussions added to it immeasurably.
  • This course provided both a nuts and bolts overview of management, as well as a more overarching philosophical view of why and how coaching, vision, integrity, building commitment and a productive culture are so critical to the success of an organization. The information was tremendously useful in dealing with difficult and uncomfortable management problems. The course was conducted at a high level and stimulated lively, honest and relevant dialogue and debates. This course was the most relevant, useful and inspiring course I have ever taken.
  • Dr. Zauderer clearly manifested a depth of experience in the area of management and leadership. He was well versed in both the theoretical and research literature. By his presence, skill, respectfulness, humility, leadership and passion for optimizing the public trust, he clearly modeled and exemplified the very skills and traits he was so usefully teaching.
  • Thank you very much for teaching one of the best courses I have ever taken in my career. Not only was the subject matter exciting, but also your knowledge on the topics and the space you gave us to incorporate our experiences and creativity into the classroom. Your course will always be a lasting experience in my mind.
  • The course materials were succinct, yet richly substantive and highly informative. The articles, inspiring quotes, guiding principles and strategies raised the level of dialogue. This course will continue to serve as an important source of guidance on the job for years to come.
  • Don stimulated many meaningful exchanges among the participants in the class, leading to the development of a powerful sense of community among classmates.
  • Dr. Zauderer is concerned with the learning process and really gets people to "think." I now understand what it means to be a leader.
  • I was appreciative of your warm style and wisdom and completely immersed in the articles - very powerful stuff. I now have a renewed passion for my role as a leader and am committed to raising the bar for my team and helping them grow as professions.
  • The past three days were a terrific experience for me. Thank you for the effort you put into developing such a useful, thought-provoking, and often entertaining course. You captured the essence of several important management topics, concepts, and techniques. For the novice and seasoned alike, these can often be hard to grasp, difficult to understand, and intimidating to discuss. You made them real and manageable at a personal level. I applaud and appreciate your enthusiasm and compassion for the subject and hope to share in another training experience with you in the future.
  • It would be disrespectful not to recommend this course to all senior managers.
  • Dr. Zauderer's willingness to let the course evolve according to the interests of the participants while still providing direction and leadership was a key to the success of this course.

2005 -2015 Donald G. Zauderer
Donald G. Zauderer is Professor Emeritus of Public Administration at American University and former Senior Advisor at the Brookings Institution.