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Coaching for High Performance
The most important job a manager has is to develop his/her people. The primary means for building organizational capacity is to strengthen the performance and career development of staff. When managers exhibit caring by skillfully coaching staff, they will attract and retain the most talented people, engage their passion, position them to take on more responsibility, and generate compelling results. This workshop provides participants with the skill, theory-based knowledge, and self-awareness to help leaders strengthen the capacity of staff to enhance organizational performance. Great leaders are generous with their advice, their feedback, their stories and their support. They also receive constructive feedback and take action to improve their own performance. These topics and others will be explored in a highly interactive format that emphasizes dialogue and reflective thinking. Participants will be engaged in facilitated discussions based on short readings, group exercises, case analyses that come from everyday experience.
Key Topics
  • What are the roles and competencies of an effective coach?
  • Why are talented staff insufficiently prepared for supervisory responsibility?
  • What communication skills are essential for effective coaching?
  • What are the responsibilities of employees, managers, and the total organization for the career development of employees?
  • What subjects should a career coach address with staff?
  • How can a coach perform constructive performance/career conversations?
  • How should the subject of career goals be addressed with staff?
Managers, supervisors, team leaders, professional staff, and those considering advancing to a supervisory position.
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2005 -2015 Donald G. Zauderer
Donald G. Zauderer is Professor Emeritus of Public Administration at American University and former Senior Advisor at the Brookings Institution.